Shawn Kent Hayashi, “Conversations for Change: 12 Ways to Say it Right When It Matters Most”
Mg-H | 2010 | ISBN: 0071745289 | 256 pages | File type: PDF | 1,7 mb
“A must read for anyone in business, government or academia. The lessons Hayashi teaches are all too often taken for granted. This work distills a lifetime of experience into easily understood actions that can benefit us all.â€â
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